Help Centre

Support, by humans.

Everything you need to resolve an issue, ask a question, or track an order — one page, one friendly team.

Response time Under 2 hours

Channels Email · WhatsApp · Store

Hours Mon–Sat · 9am–6pm WAT

Pick the path that fits your question.

Quick answers to the questions we get most — shopping, payments, delivery, warranty.

Delivery zones, dispatch timing, tracking, and what to do if your package arrives damaged.

What qualifies for a return, the process step-by-step, and how refunds are paid.

Manufacturer's warranty on brand-new items, 30-day cover on pre-owned, and how to claim.

Send a message, email our team, or visit the store in Computer Village, Ikeja.

Phones, laptops, gaming, audio, smart devices, accessories — all 100% authentic.